Help Scout goes on tour 🚎! Showing appreciation for our customers, building trust in the support community, and getting product feedback — it's a magical combo. Check out this awesome recap from Chief Revenue Officer Andrea Kayal on our latest Leadership Table dinner event in Brooklyn. If any of our CEO and CX friends in DC or Miami want to get in on the magic, register now! ✨ DC ➡️ https://lnkd.in/e4-wPXAS Miami ➡️ https://lnkd.in/e7SCfmGs
For the last four months, I've been hosting small, intimate dinners with Help Scout customers and potential customers called The Leadership Table. We've been to Boston, Austin, NYC and most recently Brooklyn. They've given me the opportunity to meet some incredible people. I am a big advocate for hosting events. Here's why: 1. For customers, it's a great way thank them for their business over a nice meal. This helps us show our appreciation. 2. For potential customers, it's a great way to build a deeper sense of connection. This helps build trust. 3. There's no better opportunity to gauge market sentiment. This helps inform our strategy. 4. It's a great source of product feedback. You hear things that may otherwise get lost in an email or on Zoom. This helps inform our product. 5. It's a great source of thought leadership. The CEOs and CX Leaders I had the opportunity to sit next to are a wealth of knowledge. This helps inform our content. We're looking forward to our next Leadership Table events in DC this Thursday at Supra and in Miami on June 12th at Mayu. Please feel free to register if you're free! https://lnkd.in/eq4M4HG9 https://lnkd.in/eVQnD4Z3
