Connect Hotjar and Qualtrics to unlock the power of automation

Yes, our integration allows you to set up triggers in Hotjar that can automatically launch surveys in Qualtrics. For instance, you can create an event in Hotjar when a user visits a specific page or triggers a heatmap pattern that will then prompt a survey invitation from Qualtrics.

You can connect actions such as starting a survey when certain conditions are met in Hotjar, like capturing feedback if a user exits a page or tracking sentiment if they interact with specific content. You have the flexibility to customize what event in Hotjar will trigger a correlated action or survey in Qualtrics.

To use our integration, you need active accounts on both Hotjar and Qualtrics. Both platforms must have the necessary permissions set up for integrations—ensuring API access is usually required for seamless connectivity.

After setting up your trigger conditions and corresponding surveys, you should monitor both platforms. Check the analytics dashboard on each to ensure triggers are firing as expected in Hotjar and response data is being collected accurately in Qualtrics.

Absolutely. By setting specific trigger criteria within Hotjar based on user behavior—such as session duration, number of pages visited, or exit intent—you can tailor which users receive particular surveys, allowing more personalized data collection through Qualtrics.

Yes, both platforms support collaborative features. You can assign roles and permissions within our tools so multiple collaborators can oversee setup processes, verify settings, or adjust triggers and associated actions within the integration workflow.

Changes made to triggers or survey configurations typically reflect immediately across both platforms. However, we recommend checking the individual dashboards of each application shortly after any updates to confirm they are operating as intended.