Support & frequently asked questions

Get support. Search our collection of frequently asked questions (FAQs).

Common support topics

report_problem New security requirements for SuperOffice for Outlook

What to do when the SuperOffice archiving button has disappeared from Outlook?

How do I obtain the backup of our SuperOffice Online database?

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What to do when e-mails and documents from SuperOffice CRM stopped opening with Microsoft Office programs?

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How do I download and install WebTools for SuperOffice CRM?

How do I get and start using SuperOffice for Outlook Add-in?

How do I reinstall SuperOffice Web Tools?

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Latest Forum Posts

Ole Ejlersen

Replied to categories for members - no inheritance in Setting up and administrating Service

Hi Donatas I will try to look at that, thank you for your answer. The place I'm referring to is in the setup for categories, here you can only select members 1 by 1 and not by group. Have a great day Ole
24 Apr 2025 | 07:30 AM
Øivind Urdal
Staff

Replied to Relations - possebility to pull out report on companies that has a certain relations type in Core CRM features

I agree Bjørn 👍
16 Apr 2025 | 08:49 AM
PM

Panagiotis Mourelatos

Posted SUPEROFFICE 7,5 ADMIN OPTIONS NOT WORKING in Service management

We run the Superoffice 7.5 vertion for several years so far, with no major problems. Today the admin software failed to open the options tab. The only thing that appears are the change of serial number selection with the Yes and Cancel greyd, not working. I need to force out a user since while he tries to log in he gets a report "you are already log in", and I do not have the options? Any ideas???
15 Apr 2025 | 10:45 AM

Active forums

Setting up and administrating Service
Let's talk about setting up and administrating request management and knowledge base in SuperOffice Service.
04/24/2025 mode_comment 162
Custom Objects
Introducing Custom Objects to replace Extra fields and Extra tables in Service: Auto generated archive tabs, SuperOffice Selections, Extending search capabilities on relational fields
03/19/2025 mode_comment 77
RW
AI Lab
AI Lab
03/10/2025 mode_comment 23

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