Guide

Everything You
Need to Know About
Experience Analytics
For Ecommerce & Retail

In the fast-paced world of Ecommerce and Retail, knowing how customers feel on your site is just as important as knowing what they do. Traditional analytics show you the what — but they miss the why.

That’s where experience analytics makes the difference.

This guide explores how top brands are using behavior-based insights to remove friction, personalize journeys, and boost conversion rates. Whether you’re focused on customer experience, digital strategy, or performance marketing, this is your go-to resource for making smarter, faster, data-driven decisions.

 

 

 

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Inside this guide

You will discover:

  • What experience analytics really is — and how it goes beyond traditional data

  • How to uncover friction points and drive higher conversions

  • Ways to personalize experiences using real-time behavioral insights

  • Success stories from leading eCommerce and retail brands

1200x1200_Experience Analytics for Ecommerce & Retail

 

Discover Experience Intelligence

Create better digital experiences. From start to finish.

Know exactly what your customers are doing on your website and app. Jump straight to action with AI recommendations to engage, convert, and retain.