Recent Discussions
MCT New and Renewing MCTs.
We are getting very close to launching our new MCT Enrollment tool for renewals and new enrollments. To facilitate this, we are no longer accepting manual enrollments for becoming an MCT. I have informed the ICSPs. However, this will only be temporary, as our tool is expected to be operational by the end of next week (April 25th). I have informed the MCTs in the MCT Lounge as well. Additionally, I have invited MCTs to join me next week (April 24-25) during our monthly MCT Program update meetings to learn about the renewal process. Thank you all for your patience over the past year as we completed our SFI upgrades. Sarah Kong MCT Program ManagerFY25 Monthly Training Services Partner Community Call Thread
We will use this thread to communicate updates (invites and links) for the monthly TSP Community Calls. Thanks for joining us on yesterday's June TSP Community Calls. You can now access the recording, deck, and transcripts in our temporary shared folder: https://aka.ms/TSPCC_June24. The last year of calls continue to live on the Learning Resources site: https://partner.microsoft.com/marketing/learning-resources#/ We will not have a July call. Our next call will be August 28th. Invites are attached.
How to sell to small business without a business email?
We are just starting with the Microsoft Commercial Marketplace as a new ISV. We sell to small businesses (2-5 employees). About half of these businesses don't have a business email, but use a personal hotmail, yahoo, or gmail account. For example business xyz may use xyz(@)gmail.com. Can we still sell to these businesses through the marketplace? From what I have seen the marketplace allows them to register these email addresses as a Microsoft account, but won't let them purchase anything. Any suggestions on how these businesses can purchase from the commercial marketplace?
Frustrating support responses - business verification
I've been trying to get my business verified. It's a maddening process and the support "people" don't appear to understand how dates work. I sent our VAT registration document - too old (well it's as old as the company is as you'd expect and couldn't be more proof that it exists legally). So I sent our bank statements for March 2025. I get a response that says that's too old. I ask them to look at it again as it's literally last month. Then I get this response today: "...The document that you have provided is no longer valid since it was issued for the period (01/03/2025 - 31/03/2025). Kindly share with us a more recent document. All documents submitted should be issued within the previous 12 months or where the expiration date is a future date that is at least 2 months away." I'm beyond understanding how they think last month is over 12 months ago. Somebody please help me. Support ID 2503270040004554New Co-sell Coaching episode with Silverfort on May 14
Announcing the next episode in Co-sell Coaching, featuring JonathanNativ, Director of Strategic Alliances at Silverfort. Join us on May 14th for this new marketplace community event series, where Microsoft partners walk their peers through best practices on how to co-sell effectively through the marketplace, and host a live Q&A along with Microsoft co-sell subject-matter experts. In the third event in this series, Jonathan will cover how Silverfort: ▪️Went from $0 to over $10M in Marketplace Billed Sales (MBS) in just 2 years ▪️Used the marketplace to close deals faster and with less friction ▪️Closed a recent marketplace deal with a large UK oil and gas company Each Co-sell Coaching event features a live Q&A with Microsoft partners and Microsoft subject-matter experts. RSVP here.#Fabcon 2025
It was great to be in Vegas riding the Fabric wave with more and more synergies to partners and learning new ways to collaborate with the Fabric enterprises. More details here :https://www.linkedin.com/posts/kavithasrinivasan8_microsoftfabric-dataquality-azure-activity-7313497641399590913-UmDr?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAQBJUsBfempCP1WzY6ykh_0kPpSiRMV4EkJoin us in Seattle for a software company + marketplace social, the week of Microsoft Build!
Join us for an evening of networking, entertainment, and celebration! The Azure Software Development Company and Marketplace teams are hosting an exclusive partner reception near the heart of downtown Seattle on Monday, May 19 at THE SHOP. We’ll have the backdrop of a world-class car collection, exquisite food, and drinks as well as immersive experiences including an adrenaline-pumping race car simulator and interactive tours. This event takes place the week of Microsoft Build. Transportation (shuttle buses) will be provided from the Seattle Convention Center to THE SHOP. RSVP today: Software Development Company Happy Hour at Microsoft Build Note: Given capacity limitations we can offer each company up to 3 individuals to attend. After completing the RSVP form, save the event details to your calendar!Azure Bulk Credits (Production)
Can Partner Success Expanded Benefits Azure Bulk Credits (Production) Be Attached to an Existing Subscription? The Microsoft AI Cloud Partner Program Benefits Guide mentions that Partner Success Expanded Benefits give $4000 Azure Bulk Credits (Production). I've looked through the FAQs and documentation https://learn.microsoft.com/en-us/partner-center/membership/partner-success-core-benefits however, the context does not specify whether these credits can be directly applied to an existing production subscription or if they must be used with a separate Azure Sponsored Subscription. Can those credits be applied to an existing production subscription? It seems logical due to the fact that the name of the benefit is Azure Bulk Credits (Production). I need to have an official confirmation. Thanks in advance.
Can't pass Employment Verification phase
Cant pass Employment Verification phase. "This application is insufficient for the requirements of the program." We have provided a Cloudflare domain invoice that includes the domain name, exact company name, my name, exact company address, and it is dated within the last 12 months. I have used the "Fix Now" option multiple times and exhausted all attempts. After that, I have been going back and forth with a real person for weeks, but their responses seem to be generic and often incomplete email templates. The last time I tried, I put together what I thought was the ultimate helpful email, laying out all the required information in the clearest way possible. I attached three documents with all the requested details and even more supporting information. After waiting a week, I received a response that simply said: "This application is insufficient for the requirements of the program." I never received any further information or assistance in any of the previous emails, and I am completely in the dark. I have read multiple posts in the community, and it seems like many people are facing the same issue. Is there any actual solution to this, or should I just give up now? I have tried with several accounts and lost a few hundred dollars in the process. I also read that they do not even refund non-verified accounts. It feels like outright fraud. I need help. Should I have any hope, or is this a lost cause?
Identity verification has been rejected
Our company is an IC design company, and our primary products are used in mice and touchpads. We have always submitted the HLK Submission through the Hardware workspace in Partner Center without any issues. However, one day our identity verification was rejected, and since then we’ve been completely unable to access the Hardware workspace. We have only one goal: to submit the HLK Submission. We want to update our information so that Microsoft can re-review our account identity, but the “Update” button does not appear, nor is there a “Fix Now” button. Since February, we’ve tried creating dozens of support cases. Support usually replies with a link to this article: https://learn.microsoft.com/en-us/partner-center/enroll/verification-responses We’ve already read that article thoroughly. It states: “If identity verification is Rejected and you don't see a Fix now button, there's no further action required. The account is suspended.” Sometimes support asks us to provide additional information (e.g., Seller ID? Company documents?), and we always respond immediately. Sometimes they tell us it’s under review and ask us to wait a few business days — which we do. But the identity verification issue is never resolved, and the case is eventually closed without resolution. Here are two of the case IDs we’ve submitted so far: 2504180010000525 2504220010000158 Here are all the documents we’ve provided so far: Domain WHOIS screenshot Company Registration Amendment Form Domain management fee receipt Domain SSL certificate proof of purchase Employment certificate of the account user Employee name badge and ID of the account user We’ve also tried creating a brand new developer account to register for the Microsoft Windows Hardware Developer Program — but again, we’re stuck at the identity verification stage with no Update or Fix Now button available. As a final resort, we even tried to seek paid support, hoping to get specialized help through a paid service: https://partner.microsoft.com/zh-tw/support/partnersupport We submitted our contact information twice, but have not received any service or reply. We also reached out to a Microsoft engineer directly. The engineer responded: “The Partner Center currently only provides a channel for creating cases through the Partner Management Center, and there are no other phone or paid support channels available.” We are completely out of ideas. Since we are unable to submit the HLK Submission, this issue has seriously affected the production schedule of our products. Has anyone else encountered a similar situation?PROMPT OF THE WEEK: Transform our annual report into a visually engaging PowerPoint presentation
Partners - please reshare with your customers by posting via LinkedIn or sending an email. This week’s prompt helps you breathe new life into your annual report—turning dense stats and lengthy updates into a shareable, skimmable, and powerful presentation. Whether you’re prepping for a board meeting, donor update, or community event, this is the kind of content that connects. Why try this prompt? 👉 Your impact deserves to shine. 👉 Busy stakeholders won’t always read a 40-page PDF. 👉 Visuals turn data into compelling stories. 💡 Pro tip: Use this deck to highlight key wins, upcoming goals, and the real-world impact of your mission. It's a fast, effective way to rally support and keep everyone aligned.Tech Talks presents: New agent governance and management content
Join us on Thursday, April 24th at 8am PT as Ricardo Duncan, Product Marketing Manager, Biz Applications presents 'New agent governance and management content designed to help answer critical customer questions and quell concerns about agent security'. In this session, the Microsoft Copilot Studio marketing team will be sharing new agent governance and management content designed to help answer critical customer questions and quell concerns about agent security. Come learn how your organization can leverage these resources with your customer! We hope to see you there! Call to Action: Click on the link to save the calendar invite: https://aka.ms/TechTalksInvite View past recordings (sign in required): https://aka.ms/TechTalksRecording
Discover what's new with GPT-4.1 on Azure OpenAI
The latest evolution in generative AI is here—GPT-4.1, along with 4.1-mini and 4.1-nano, is now available on Microsoft Azure OpenAI Service and GitHub. With major upgrades in coding, instruction following, and long-context processing, GPT-4.1 is designed to help developers build smarter, faster, and more customized AI solutions. Plus, fine-tuning support is rolling out soon, making it even easier to tailor the models to your business needs. 👉 Learn more and explore the new features, performance benchmarks, and how to get started with GPT-4.1 today. Announcing the GPT-4.1 model series for Azure AI Foundry and GitHub developersMaximum No. of Users for Performance
Hi, We are migrating a customer from Business Central 21 on premise to Business Central SaaS. They currently have 1,100 users and a database that is roughly 1TB (When migrate to SaaS it is roughly 450GB). They are concerned by Microsoft documentation and various links from third parties that say best performance is 300 users (How many users can Business Central support?) and (Service scalability for Business Central online - Business Central | Microsoft Learn). Is there a set limit that affects performance of the infrastructure? Thanks
Events
**Event Date & Time: April 28, 2025, 12:00 - 1:00 PM UTC+8 Singapore **
Learn how to effectively plan, build, and deploy generative AI solutions. Join us at Microsoft ISV AI Envisioning Day: Get th...
Online
**Event Date & Time: April 29, 2025, 1:00 - 2:00 PM UTC+0 UK **
Learn how to effectively plan, build, and deploy generative AI solutions. Join us at Microsoft ISV AI Envisioning Day: Get the Framew...
Online
Recent Blogs
- Power of Azure Native Integration The native integration with Azure brings several key advantages to organizations already invested in the Microsoft ecosystem: Seamless Resource Management Pr...Apr 24, 2025
- Welcome to the monthly partner release notes for the Microsoft marketplace! The marketplace is central to how we help you reach more customers, simplify sales, and unlock growth. Dive into this ...Apr 24, 2025
