Siddharth (Sid) Shekhawat

The Dynamics of Product Management in E-Commerce🛒🛒 E-commerce is a fascinating and ever-evolving space, where product management plays a pivotal role in shaping user experiences🕵️‍♂️ and driving business growth📈. The intersection of technology, customer behavior, and business strategy makes this domain a dynamic challenge for product leaders. Here are a few perspectives on what makes product management in e-commerce so compelling: 1️⃣ Customer Obsession🛍️: The success of any e-commerce platform hinges on its ability to anticipate and meet customer needs. From seamless navigation to personalized recommendations, crafting an intuitive user experience is critical to winning customer loyalty. 2️⃣ Data as a Compass📊: E-commerce thrives on data. Product decisions are often driven by insights drawn from user behavior, sales trends, and A/B testing. In this data-rich environment, finding actionable insights is the key to creating impactful solutions. 3️⃣ Agility in Execution: The e-commerce landscape demands speed. Whether it’s launching features to keep pace with competitors or responding to shifts in customer behavior, agile methodologies are indispensable in staying ahead. 4️⃣ Supply Chain Synergy: For product managers in e-commerce, collaboration with supply chain teams is vital. Ensuring timely deliveries, accurate inventory management, and seamless return processes directly impacts customer satisfaction. 5️⃣ Tech-Powered Innovation💻: Technologies like AI, machine learning, and generative AI are revolutionizing the e-commerce space. From automating customer support to enhancing product discovery, the possibilities are endless for tech-savvy product teams. ⭐E-commerce product management isn’t just about driving sales—it’s about creating delightful shopping experiences that build lasting customer relationships. What are the biggest lessons from your product management journey? Let’s connect and exchange ideas! #ECommerce #ProductManagement #Innovation #CustomerExperience #Agile

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What will change or not change for future Product Managers? How has India Stack influenced the POS solutions? How do you decide which customer segments to focus? Wait, wait, wait! There's a lot on our minds, and getting answers for everything in a single post isn't possible, right? What if we could just hear from someone who's right in the thick of it all? Wouldn't that be amazing? Meet Bhaskar, he is a 𝗩𝗣 𝗼𝗳 𝗣𝗿𝗼𝗱𝘂𝗰𝘁(𝗣𝗢𝗦) 𝗮𝘁 𝗥𝗮𝘇𝗼𝗿𝗽𝗮𝘆. >>>I host a podcast featuring Bhaskar, where you'll not only receive answers to these questions, but also absorb a wealth of knowledge directly from him. Save the date! 𝗢𝘂𝗿 𝗽𝗼𝗱𝗰𝗮𝘀𝘁 𝗶𝘀 𝘀𝗲𝘁 𝘁𝗼 𝗴𝗼 𝗹𝗶𝘃𝗲 𝗼𝗻 𝗪𝗲𝗱𝗻𝗲𝘀𝗱𝗮𝘆, 𝗝𝘂𝗻𝗲 𝟭𝟮𝘁𝗵, 𝟮𝟬𝟮𝟰. Be sure to clear your schedule for the podcast. Let me drop a little hint: ✅We'll be diving into some very interesting topics in the 𝗙𝗶𝗻𝗧𝗲𝗰𝗵 𝘀𝗽𝗮𝗰𝗲 And I'm sure the excitement will start building, especially after catching the teaser. Can't wait to hear about your experiences after the podcast! #podcasts #productmanagement #productmanager

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Product-Led Growth (#PLG) 3 Months back, I read a #book named "Product-Led Growth: How to Build a Product That Sells Itself," and this is one of the most amazing books I have ever read. This book talks about how the product itself drives customer acquisition, retention, and expansion. It allows users to experience the product’s value firsthand before making a purchase. Examples of Successful PLG Companies are Grammarly, Slack, Dropbox.... Market dynamics and consumer behavior have changed. Consumers now expect to use software and extract value from it before buying. Trying a product is and always will be an essential part of the buying process. When it comes to software, consumers demand the same experience. I have created a detailed summary of this book. If you're interested, DM me, and I'll be happy to share it with you. #SaaS #Productmanagement #Growth

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It is 2024 and I am yet to find any Product Management Certification in Indian landscape which gives good ROI. For instance spending 50k- 2 Lakh just for the Product managemt basics, case studies and "exposure" still does not make sense to me. It is all available Free today. I am looking for inputs or suggestions from people who have participated in such certifications who have gained value, feel free to comment and let me know your experience. DMs are also fine if you think you do not want to comment publicly. P.S: I am okay with the hate I get for writing this, I am a PM have too thick skin for all this. Sankalpa Sarkar (PSPO) Tannishk Sharma #productmanagement #aspiringpms #productmanagers

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Product Management in India: where you balance user demands as skillfully as navigating the new income tax slabs. Because just like taxes, innovation thrives when you find the perfect loophole! 😉 😉 🚀💡 #ProductManagement #Innovation

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How to demonstrate thought leadership for product leaders

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The product lifecycle is like a Bollywood movie: Starts with a bang, full of drama in the middle (bugs!), and ends with everyone wondering if there will be a sequel (new version) or if it's just a one-hit wonder. #productmanagerlife #productmanagement #productmanager #agile #productowner #officehumor #worklifebalance #softwareengineeringhumor #uxhumor #customercentric #productlifecycle #productlaunch #bugs #productdevelopment #newversion #bollywood #softwareengineeringhumor #productmanagerlife

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👨🏻‍💻 Excited to share my second post in the product management series! In this latest entry, I delve into the "10 Skills Every Product Manager Should Cultivate" to thrive in this dynamic role. From strategic thinking and crafting compelling product visions to mastering market research and embracing a customer-centric approach, the skills required to excel as a product manager are diverse and essential. I also discuss the importance of technical expertise, Agile methodologies, and data-driven decision-making—skills that empower product managers to make informed decisions and maintain the competitiveness of their products. Leadership, problem-solving, and adaptability are key to effective product management. These qualities enable influencing without authority, navigating complex challenges, and adapting to changing market conditions. Dive into the complete blog to explore each skill in detail and learn how to apply them to enhance your product management expertise Let's discuss the most crucial or challenging skills for a product manager in the comments below! #productmanagement #productstrategy #productvision

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this panel and the discussion around AI impacting the role of PM led me to actually go deeper on this topic and set up a session with Anurag Wadehra - check out the recap and full video 👇 https://lnkd.in/g2DF6t27

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Many times in my PM career, my teams were executing at full capacity, as per the aligned product startegy and also building backwards from customer needs found during user research convos. But the products failed to deliver the impact in first go and required few iterations to hit expected success metrics. Reflecting back, the success was not denied due to execution, but due to lack of understanding of all parameters which lead to success in any complex initiative. Navigating such complex situations requires understanding the issue and then communicating the same with others in team to create a shared understanding of what's wrong. In such cases Dr. Mary Lippitt's Model helps understand what's really happening in an initiative. The model essentially says, there are 5 inputs to manage any complex change and if any of the 5 inputs is missing the team will struggle. Go through the screenshot to identify individual scenarios and the corresponding team reality. Once you understand the parameter absent in your relevant context, fix it proactively to increase your odds of success. From experience, defining right “ Incentives” for teams with conflicting priorities is the toughest and "Vision" and "Skills" are most difficult to change in short term and hence Product Managers typically tweak the other 3 parameters to achieve success. #productmanagement

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Balancing Innovation and Customer Needs in Product Management In the fast-paced realm of product management, one of the most challenging aspects is striking the perfect balance between innovation and customer needs. This delicate equilibrium is essential for driving the success of any product, yet it often feels like walking a tightrope. - Innovation The Driving Force Innovation is the lifeblood of progress. It's what differentiates a product in a crowded market and can propel a company ahead of its competitors. Pushing the boundaries with cutting-edge features and technologies can capture the imagination of users and set new industry standards. However, excessive focus on innovation without grounding it in real-world applications can lead to products that, while impressive, fail to resonate with the end-users. - Customer Needs The Grounded Reality On the other side of the spectrum, prioritizing customer needs ensures that the product solves real problems and adds genuine value to the user's life. Customer feedback and market research provide critical insights into what users want and need. Yet, an overemphasis on current customer requirements can sometimes stifle creativity and result in incremental rather than breakthrough improvements. Striking the Balance The key to successful product management lies in finding a harmonious balance between these two forces: 1. Integrate User Feedback into Innovation: Use customer insights to guide innovative efforts. This ensures that new features are not only groundbreaking but also relevant and useful to the target audience. 2. Iterative Development: Adopt an iterative approach where you continuously develop, test, and refine products based on both innovative ideas and customer feedback. This helps in aligning the product's evolution with user expectations while pushing the boundaries. 3. Prioritize Flexibility: Be flexible in your product strategy to accommodate new information, market shifts, and evolving customer needs without losing sight of your innovative goals. 4. Communicate Clearly: Keep an open line of communication with your customers. Educate them about the benefits of new features and how they address their needs. Transparency can help manage expectations and build trust. 5. Measure Impact: Regularly measure the impact of new features and improvements. Use data to understand how innovations are being received and whether they are meeting customer needs effectively. The interplay between innovation and customer needs is a dynamic and ongoing process. By balancing these two elements thoughtfully, product managers can create products that not only stand out in the market but also resonate deeply with users, driving long-term success and loyalty. #ProductManagement #Innovation #CustomerNeeds #BalancedApproach #ProductStrategy

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discover new to gain #customer need. it's a continuous process which need to #conduct periodically, here I shared a step-by-step #guide_lines created by #productboard let's Check it out. thanks to Lokesh Gupta for sharing the content.. #pm #customerneed #learn #productManagement #productDevelopment #success #hcd

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Product managers face many roadblocks. Good News:  A leadership mindset can help. Here’s how to overcome them. ☑ Resistance to Change Actions to Overcome: - Identify key influencers. Address their concerns directly. - Show value through quick wins. Start with a pilot project. - Share success stories from other organizations. ☑ Myth: Product Management speeds up Development Actions to Overcome: - Communicate that it’s about understanding customer needs. - Use data to show the cost of building the wrong things. ☑ Lack of Resources and Investment Actions to Overcome: - Build a compelling business case.  - Use data to show benefits. - Start small. Use existing resources. - Partner with other departments. ☑ Skill and Knowledge Gaps Actions to Overcome: - Conduct a skills assessment.  - Prioritize training. - Create a comprehensive onboarding program. Address these roadblocks with a leadership mindset. Drive the adoption of best practices. Transform your product management. ♻️ Repost this and transform how you build products ✉ DM me: If you are a Linkedin creator in Singapore/ANZ. I am building a community of like minded folks.

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A lot of product organizations are fussy about PMs having some tech experience, some design taste. A large number of PM interview templates handle this too. In the same vein however, developers are not expected to have a sense of business which in a lot of cases becomes the reason for rework/re-release. The same is extendable to UX designers who take a hard stance on creativity trading off the business requirements. In an ideal product org, while not generally seen, all folks should be capable of wearing multiple secondary hats. And all the 3 streams should spend time on user research! #RandomWeekendMusings

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𝐄𝐬𝐬𝐞𝐧𝐭𝐢𝐚𝐥𝐬 𝐨𝐟 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:   Of late a few friends reached out to me to draw the distinguishing essentials of platform product management(PPM) and how it differs from traditional product management practice    𝐖𝐡𝐚𝐭 𝐢𝐬 𝐢𝐭? Platform Product Management is a discipline that fosters the development of a platform that assists other products or services to help end customers.   𝐊𝐞𝐲 𝐚𝐬𝐩𝐞𝐜𝐭𝐬 𝐨𝐟 𝐏𝐏𝐌 : Unlike traditional PM, PPM will have a greater role and wider responsibilities including the following: 1. 𝐄𝐜𝐨𝐬𝐲𝐬𝐭𝐞𝐦 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠: PPM will have to manage a two-sided market eco-system - Internal Users and External customers  a. External Customers are the ones who pay and consume product/service offerings on our platform  b. Internal users on the other hand are the ones who build these services and experiences for external customers (Developer Personas) 2. 𝐂𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐍𝐨𝐭 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐬 : PPMs focus on enhancing the experiences by building core functionalities/capabilities 3. 𝐇𝐨𝐰 𝐝𝐨 𝐲𝐨𝐮 𝐦𝐞𝐚𝐬𝐮𝐫𝐞 𝐭𝐡𝐞 𝐬𝐮𝐜𝐜𝐞𝐬𝐬 𝐨𝐟 𝐏𝐏𝐌𝐬:   a. Internal User Metrics: Developer Engagement, API Usage, Availability of Services   b. External Customers: User Acquisition, Platform Engagement, Adoption of Platform Capabilities 4. 𝐅𝐨𝐜𝐮𝐬 𝐨𝐧 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 : The platform must have a smooth experience offering for internal devs to replicate the same to the external stakeholders. Emphasis must be on documentation tools, easy-to-use developer tools, API Management, Community Exposure 5. 𝐅𝐢𝐧𝐝 𝐭𝐡𝐞 𝐫𝐢𝐠𝐡𝐭 𝐛𝐚𝐥𝐚𝐧𝐜𝐞 𝐨𝐟 𝐃𝐚𝐭𝐚, 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐚𝐧𝐝 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 : PPM to go big must find the sweet spot among data tech and business strategy for long-term sustenance   𝐒𝐨𝐦𝐞 𝐜𝐨𝐦𝐦𝐨𝐧 𝐭𝐫𝐚𝐢𝐭𝐬 𝐨𝐟 𝐏𝐏𝐌𝐬 : 1. Thorough understanding of the platform architecture 2. Deep expertise in ecosystem experiences like Developer, Customer, Community and others 3. Long-term business strategy alignment with platform scaling and developments Plus all that of traditional PM   Examples of great platforms : 1. E-commerce: Amazon, Shopify 2. Tech: Salesforce, ServiceNow, Atlassian 3. Payments: PayPal, Stripe 4. Social Media: LinkedIn, Meta, YouTube 5. Sharing : Airbnb, Uber, Ola, Rapido Do share your thoughts on how you see PPM evolving and changing course with AI as a new layer on top of it! #𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 #𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 #𝐊𝐏𝐊𝐑

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Here is my revised B2B product prioritisation rule of thumb -- SAT+ROI+ROE; SAT = "Seat at the table" (assumed capabilities in your category; you need to build bare minimum of them to have a seat at the table!); I have spoken about ROI+ROE in this tweet thread (https://lnkd.in/gDXWP_28) & in the problem/value article (https://lnkd.in/gMHbnHmt) #PM

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What I know about Product Manager pt2 PM’s success hinges on their ability to motivate cross-functional teams. These teams often include designers, developers, QA testers, marketers, and salespeople—all with different priorities. To foster alignment, PMs should clearly communicate the “why”& "What next" behind each initiative, ensuring every team member understands their role in achieving the broader goal. Regular check-ins, constructive feedback, and celebrating small wins can maintain morale and momentum. By building trust and being approachable, PMs can transform diverse teams into a unified force driving the product forward.

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Sage advice from Chantal Cox — not only for PM jobs, but for job-seeking generally. See below for tips on how to make it likelier that your LinkedIn queries get traction. (And thank you to Chantal for taking the time to offer this guidance!):

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