Nano Tips for Dealing with a Difficult Customer with Richard Moore
With Richard Moore
Liked by 644 users
Duration: 8m
Skill level: General
Released: 11/6/2024
Course details
Welcome to our Nano Tips series, where LinkedIn Learning creators deliver impactful lessons in literally seconds. In this course, Richard Moore offers tips and strategies for navigating difficult situations with customers and stakeholders. Get advice on thinking through scenarios, understanding the other perspective, choosing your language, using moments of humor, and more tips to use when difficult conversations arise at work.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
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Sandra (Worthey) Deloatch
Sandra (Worthey) Deloatch
Associate of Applied Science - AAS at Central Piedmont Community College
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Contents
What’s included
- Learn on the go Access on tablet and phone
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