Troubleshooting VOIP: Identify and Resolve Common VOIP Issues
With Lisa Bock
Duration: 1h 31m
Skill level: Intermediate
Released: 4/24/2025
Course details
Build your VoIP troubleshooting and optimization skills so that you can effectively manage VoIP systems. In this course, Lisa Bock provides insights into performance tuning and common VoIP challenges. Gain an understanding of key VoIP protocols and codecs, and learn best practices for configuring VoIP servers, NAT traversal, and security settings. Explore strategies to optimize network devices such as switches and routers, ensure QoS, verify DNS configurations, and monitor VoIP traffic using SNMP. Find out how to manage DHCP servers, handle IP address allocation, provision VoIP-specific DHCP options, and resolve 66/150 misconfigurations. Plus, dive into ways to overcome common SIP issues, including registration failures, call setup delays, routing errors, and SIP header manipulation.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
Contents
What’s included
- Practice while you learn 1 exercise file
- Learn on the go Access on tablet and phone
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