From the course: Troubleshooting VOIP: Identify and Resolve Common VOIP Issues
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Ensuring quality of service (QoS)
From the course: Troubleshooting VOIP: Identify and Resolve Common VOIP Issues
Ensuring quality of service (QoS)
- [Instructor] When dealing with voice over IP, it's essential that communication is reliable, clear, and uninterrupted. In this segment, we'll outline steps to take to ensure quality of service for VoIP traffic. Let's start with a discussion on issues that can affect VoIP communication. The network constantly faces contention from competing traffic, bandwidth limitations, and resource constraints. Let's take a look. In this graphic, we see a pie chart that shows the inbound LAN and WAN traffic distribution. In both graphs, we see that YouTube accounts for the largest share of bandwidth consumption, while smaller portions come from various other applications. On the right, because the traffic is actively shaped, we see that 28% of the bandwidth is reserved as saved bandwidth so that critical traffic can be prioritized. Now using a packet shaper throttles non-essential traffic while prioritizing time sensitive applications like VoIP. However, traffic shaping is only one way to conserve…
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