Ashley Herbert Popa’s Post

View profile for Ashley Herbert Popa

Leading Product Marketing at Sendcloud

A lot of our work in product marketing is playing the long game - personas, positioning, strategic narratives - but I think balancing these with some quick wins that help drive revenue is a great way to showcase the value of product marketing to stakeholders that don't quite understand what we do. One of my tips? Dive into customer campaigns! Especially in start-ups and scale-ups, most of the times we're sending emails or in-app messages to our customers are during the onboarding period and when we launch a new feature. But what about the in-between or after? Use campaigns to help customers get the most out of what they're paying for, discover features they might have missed, and learn how to do their job better. You likely be increasing LTV and open up the door for an easy upsell (hello revenue 👋 ). I shared the rest of my tips to drive revenue by year-end with my friends at SaaSiest along with some other B2B marketers who have some great ideas I'll definitely be borrowing 💡. Read more in the comments 👇

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Thomas Sjöberg

Co-Founder SaaSiest - European community for B2B SaaS Scaleups 2M+ Euro ARR. Democratizing B2B SaaS knowledge for everyone to access

8mo

Thanks for sharing your insights with the community Ashley!

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Jacki Schroder Brown

Fractional Marketing Leader for Hospitality & Travel Tech | Top 100 Product Marketing Influencer | Top 50 Hospitality Social Media Influencer

8mo

So important - and challenging! - to work in parallel to create the product marketing foundation while still driving leads.

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Nico Trofim-Bancila

Helping SaaS & EdTech startups & scale-ups grow with PMM: Product Marketing & Partner Marketing | Research-driven GTM, enablement & co-marketing strategies | Writing the Partner Marketing Guide

8mo

Customers are many times overlooked because most of companies: - focus on adding new logos, more customers, more revenue despite the effort - don't understand the value in upselling to an existing customer despite the data Love this points Ashley, what has been one campaign you saw best results with or that you were most excited about?

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Daniel Nackovski

Co-Founder of SaaSiest - The European community for SaaS Leaders

8mo

I love that advice Ashley, I think of it as "reboarding"....making sure they are acknowledged, inspired and picked up when needed throughout the entire lifecycle of the customer. Not just when they sign the contract! See you soon

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