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Famous last words from a $1.5M e-commerce owner. Until I showed him what deep customer research really means. Last month's discovery session revealed: -- They were targeting 30% of their ideal market (Missing 70% of potential revenue 😱) -- Their messaging missed key pain points (Competitors were crushing them here) -- Customer Lifetime Value was calculated wrong (They were actually leaving money on the table with ads) After digging deeper: ✓ Identified 3 new customer segments ✓ Uncovered 5 major pain points they weren't addressing ✓ Found $200K in missed revenue opportunities Real talk: Most businesses doing $250K+ think surface-level customer understanding is enough. It's not. And it's costing you money every day you delay fixing it. Want to know what you're missing about your customers? If your business is doing $250K+ and you want my Deep Customer Research Framework just let me know. P.S. This isn't basic demographic research. This is the stuff buyers pay premium multiples for. 😉

In just a little over a week, we witnessed a powerful surge in results—over $7,100 in sales, a 3.36% conversion rate, and over 50 orders to fulfill! These aren’t just numbers; they represent the trust of customers and the impact of a well-optimized sales process. Whether you're just starting out or scaling your online store, having the right tools, a customer-first mindset, and data-driven strategies can transform your results dramatically. Thinking of elevating your online presence and scaling your sales? There's no better time to take action. With platforms that simplify processes and strategies that work, you’re closer to success than you think. Ready to turn your potential into performance? Let’s create something great together! #ecommercegrowth #shopifysuccess #digitalstrategy #scaleyourbusiness #clientfirstapproach

We were reminded this morning to "Make the ordinary come alive. The extraordinary will take care of itself." William Martin puts it well, calling us to notice the beauty in the everyday. In building your ecommerce brand, it's the "ordinary" that you do, day after day, that is what takes you from those first revenue goals - $20k/month, $50k/month, $100k/month - to those $100k days. It's the "ordinary" work of showing your customers that you keep your word; that they can trust in the quality of your products and know that when there's a snag, your team will resolve it smoothly. It's keeping the ego in check when you see a stellar month's statistics on your sales dashboard, and thinking ahead to create a buffer for the tougher times. It's replying to customer queries, packing parcels yourself in those wild buying times of the year, finding someone to step in when a key staff member can't make it, and doing it all without asking yourself "Why am I the only one who does everything right?" Be present. Bring that into every aspect of your business, and the extraordinary will take care of itself. #digitalmarketingagency #ecommerce #marketingstrategy

Here's how you can boost your profits: 1. Trim Expenses: Cut unnecessary costs to streamline operations. 2. Raise Prices: Increase prices to reflect the value you provide. 3. Upsell & Cross-Sell: Offer complementary products or services to increase average transaction value. 4. Focus on High-Margin Products & Services: Highlight and promote items with the best profit margins. 5. Improve Efficiency: Optimise workflows and processes to maximise productivity. 6. Expand Reach: Tap into new markets or demographics to widen your customer base. 7. Customer Loyalty: Cultivate repeat business through loyalty programs and exceptional service. Ready to turn the negative to a positive? Let's maximize those profits! For more information please visit us at 👉 https://buff.ly/3P890mh #AccountantDunstable #ProfitBoost #BusinessStrategy

Why do so many businesses still get retention wrong? Everyone talks about #loyaltyprograms as the holy grail, but let’s face it—they’re just one tool in a massive retention toolbox. Yet, most companies stick to the same tired playbook and wonder why customers don’t stay. What about: Sending a simple birthday reminder to make customers feel seen? Offering an automated cart based on previous purchases for convenience? Personalized product recommendations and dynamic discounts that actually resonate? Greeting customers by name without forcing them to log in every time? Retention isn’t rocket science—it’s about understanding and caring for your customers and showing them they matter. If your strategy begins and ends with loyalty points, you’re leaving money on the table.It’s time to stop overlooking the obvious and start unlocking the full potential of retention. #retention #engagement #customerservice #ecommerce #commerce

Ever wondered what almost made people not buy? 🤔 ⁠ ⁠ Customers who have just made a purchase can provide valuable insights on what confused them or what they found difficult. ✍️ By grouping their answers together, you'll uncover hidden gems on your website that you may have missed! ⁠ ⁠ Don't underestimate the power of customer feedback! Their input can lead to incredible wins for your business. 💯⁠ ⁠ #CustomerFeedback #Ecommerce #founders #onlinebusiness

In the mother and baby market, post-purchase behaviour is a key driver of customer loyalty and satisfaction. Research shows just how impactful post-purchase rewards can be: 💡 80% of customers are more likely to make a repeat purchase when offered a reward after their initial purchase, and this jumps even higher for mothers who value added support and trust-building(ParcelPanel). 💡 85% of mothers say receiving personalized offers or discounts post-purchase significantly boosts their confidence in a brand and makes them more likely to stay loyal. (AfterTrack). 💡 Post-purchase engagement can lead to a 30% increase in customer retention, with higher engagement levels observed in the mother and baby segment compared to other categories. (ParcelPanel). 💡 Brands that prioritise follow-up communication, flexible returns, and exclusive rewards can improve repeat purchase rates by 15-20% and significantly reduce customer churn. (AfterTrack)(ParcelPanel). In the highly competitive mother and baby space, the data speaks for itself—nurturing the post-purchase journey isn’t just a nice-to-have, it’s essential for long-term success. 🚀 I’ll be attending PI Live soon and would love to connect with those looking to leverage post-purchase rewards to grow their business in this space. If not, feel free to drop me a DM and let’s explore how we can unlock those opportunities for you! 🔑 #motherandbaby #family #b2b #partnerships #affiliate

Understanding the Growth Trust Model® isn't about: ❌ Maximizing sales overnight. ❌ Gaining customers without effort. ❌ Just increasing the size of orders. ❌ Having customers buy once and leave. ❌ Applying the same model to every business. Rather, it is about: ✅ Building long-term relationships with customers. ✅ Driving significant growth within 90 days. ✅ Increasing the average order value through strategic approaches. ✅ Enhancing the buying frequency by understanding customer behaviour. ✅ Tailoring the model to align with your specific business needs. Your Growth Trust Model® helps to answer these critical questions: 1. How can I foster a loyal customer base? 2. How can I strategically increase my order size? 3. How can I improve the frequency of customer purchases? Remember, business growth isn't an accident, it's a process. Are you ready to trust the process with the Growth Trust Model®? #ecommerce #growthstrategy #customerretention #shopify

Do you want to know the BIGGEST secret to breaking the revenue plateau for ecommerce brands? Just one thing separating those doing 100+ Million in revenue and YOU? You WON'T believe this. But it's the TRUTH. Your business WON’T grow because you don't LISTEN to your audience. YES, That's right! I said it! Your business is stuck at the same revenue figure because: - you ignore the customer reviews - you never implement customer feedback - you don't invest enough in appreciating your customers That's why you're STILL under that coveted 10 Mllion mark. Now, I know what you're thinking. You'd rather have an easier way out. A quicker FIX. But here's the shocker: 1. Your product/service might not be up to the mark. 2. Your customer service could use improvement. 3. YOU need to invest more in understanding your customers. Not just you, EVERYONE vying for that 100 Million mark needs to understand this. Want a tip? The next time you're worried about hitting that revenue plateau, STOP RIGHT THERE. Open up your customer review section. Open up the last customer survey. READ. YOU are the only obstacle. Drop the complacency. You won’t scale up until you digest what lies ahead. Just like me. This post will attract dozens of brands stuck under the same plateau. And I will spend HOURS guiding them. I DO IT ALL, NO HIDING BEHIND EXCUSES. PS ♻️ REPOST this post if you found it helpful.

📊 It's almost time for budget season! Are you maximizing every opportunity to grow your customer base? With our data-driven tools, you can target new customers more effectively and strengthen relationships with the ones you already have. Let's make every dollar work harder for you this season. 🌟 Learn more: https://bit.ly/3AUJJrl  #BudgetSeason #DataIntelligence #CustomerAcquisition #BusinessGrowth #MarketingSuccess #OmniChannelMarketing