Firing Wes Streeting from a cannon aside, NHS user research is about to uncover some real gems. I love this user-led approach from the NHS. By gathering feedback and ideas from patients and practitioners they should gain valuable insights about the problems people face and the potential solutions. Of course there have been silly and satirical suggestions - like replacing Wes Streeting with a dog or putting a Wetherspoons in every hospital - but once the novelty wears off, the jokers will move on, and I expect this user research project will reveal some amazing insights. #UserResearch #UserExperience #DigitalHealth
I will always celebrate the effort to maximise patient voices 🙌
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6moHere's a BBC article about the research project, including a link to the NHS consultation website if you want to take part: https://www.bbc.co.uk/news/articles/ckg0g33n3g6o