Josh Roberts’ Post

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CRO Consultant | Optimising Websites to increase Conversion and Revenue | Conversion Optimisation, UX, Analytics, User Research, A/B Testing, Experimentation

Firing Wes Streeting from a cannon aside, NHS user research is about to uncover some real gems. I love this user-led approach from the NHS. By gathering feedback and ideas from patients and practitioners they should gain valuable insights about the problems people face and the potential solutions. Of course there have been silly and satirical suggestions - like replacing Wes Streeting with a dog or putting a Wetherspoons in every hospital - but once the novelty wears off, the jokers will move on, and I expect this user research project will reveal some amazing insights. #UserResearch #UserExperience #DigitalHealth

  • Image promoting Change NHS, a new user research project from the NHS, that aims to “build a health service fit for the future”, by gathering feedback from patients and practitioners.
Josh Roberts

CRO Consultant | Optimising Websites to increase Conversion and Revenue | Conversion Optimisation, UX, Analytics, User Research, A/B Testing, Experimentation

6mo

Here's a BBC article about the research project, including a link to the NHS consultation website if you want to take part: https://www.bbc.co.uk/news/articles/ckg0g33n3g6o

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Yasemin Ç.

Mental Health Support Worker/Medicinal Cannabis/Private Healthcare/Luxury Travel & Hospitality, Patient/Client Services, Admin, Master Scuba Diver.

6mo

I will always celebrate the effort to maximise patient voices 🙌

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